What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where is the data stored

    Asked by Sam Kurien  on November 04, 2014 at 03:28 PM


    I have couple of questions before we sign up for the enterprise license.


    1. Where is the data stored?

    2. If the data is stored on your servers or various organizational forms our users will create can that data be encrypted at rest on your servers?

    3. How do use your tool and embed it in our websites and have that data go to our SAN storage location..Is that even possible?

    4. Do you have a plan that higher than the $49/month plan so we can accomodate at least 800 possible users who may need to create forms in secure environment for their web applications?

    5. Can we present your tool through our global portal which uses a Single Sign on solution so that when authenticated through it they don't have to sign in again. In short does your tool do or will be able to do  SAML integration with our SSO identity management service.

    Thank you for your help in answering these questions.



    Sam Kurien



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    JotForm Support

    Answered by Mike_T on November 04, 2014 at 05:15 PM

    Thank you for your interest in our service.

    Let me please inform you, that the form data is being stored on our servers.

    It is also possible to integrate the form submissions with different services like Google Drive, Dropbox, Box.net, Google Spreadsheet, send to FTP, send with Webhooks, etc. If you would like to delete the submission data from our database, you can use an Auto Delete Submissions App.

    As an alternative to the online JotForm service, you might consider using self hosted JotForm licensing solutions:


    In this way, you can host the form service on your own servers and have a complete control over the data. However, licensed solutions do not come with some fresh JotForm features like API, Templates Form Gallery, integrations with third party services, Apps, Widgets and the new Form Desginer.

    We have moved your other questions into separate threads to be able to address them properly.