Dynamic Dropdowns 502 Bad Gateway error

  • killerburst
    Asked on November 4, 2014 at 10:08 PM

    My form is suddenly showing an error message where my dynamic dropdown field is located. Please help. My form is useless as it sits.

    Jotform Thread 454351 Screenshot
    Page URL: http://www.killerburstguitars.com/#!schecter-custom-order-form/cgme
  • Ashwin JotForm Support
    Replied on November 5, 2014 at 1:34 AM

    Hello killerburst,

    I did check your form and I am able to replicate the issue you are having. The "Dynamic Dropdown" widget always displays "502 Bad Gateway" error message. 

    This is caused because of the length of the content you have added in the dynamic dropdown widget. You seems you have more then 2900 character in the "Values" of dynamic dropdown options. Please be noted that the upper limit of content length is 2000 character. Please check the screenshot below:

    Dynamic Dropdowns 502 Bad Gateway error Image 1 Screenshot 20

    I would suggest you to remove some of the drop down options and that should solve your problem.

    Hope this helps.

    Do get back to us if you have any questions.

     

    Thank you!