What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Forms won't submit

    Asked by snitchard on September 21, 2011 at 02:27 PM
    My forms appear on my page but the submissions time out.
    Page URL:

  • Profile Image

    Answered by brx250 on September 22, 2011 at 05:02 AM

    Hi snitchard,

    First of all, we do apologize for any inconvenience this has caused you. 

    In order for us to look into any deeper with this, we might need additional details regarding your problem, such as the form's URL/ID. If you could do so, that would be very great.

    We will be waiting for your reply. Thank you for your patience.


    Albert     JotForm Support