What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Issues reported when uploading docx file on our jotform

    Asked by oneness13 on November 05, 2014 at 04:39 PM
    Another user of the form stated that the could not upload a ad with the extension  .docx 
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    JotForm Support

    Answered by Kiran on November 05, 2014 at 05:51 PM

    I've cloned your JotForm and tried uploading a docx file. I was able to submit the JotForm successfully with uploaded docx file. 

    Could you let us know if there is any error message displayed? Please provide us with little more information on this issue so that we can guide you in the right direction.

    Thank you!!