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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email Copy - Output

    Asked by RogerYelvington01 on November 05, 2014 at 05:11 PM

    Hey Guys!

    https://secure.jotformpro.com/form/42784765638976

     

    For this form, the downpayment {downpayment310} is a calculated field, but every time an email notifier or auto-responder is sent, it shows $0  It's important that this field reads accurately.

     

    Also, is there a way for it to auto respond with a PDF copy of the form as well?


    Thank you!

    Page URL:
    https://secure.jotformpro.com/form/42784765638976

    email secure. email field name field name updated notifier
  • Profile Image
    JotForm Support

    Answered by jonathan on November 05, 2014 at 06:32 PM

    Hi,

    It seems you have the wrong field ID name added on the email Notifier of your jotform http://www.jotformpro.com/form/42784765638976.

    From what I checked, the field ID name is {downPayment}  and NOT {downpayment310} 

    Please correct this by clicking on the field ID name on the right panel so that the updated field name will be added.

    Do not type manually the field name so that it will be properly linked.

    Inform us if the issue persist even after doing this already.

    Thanks.

    ---

    I created a separate thread for your other question here 

    http://www.jotform.com/answers/454908

    we will attend to it immediately