What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I not receiving notifications of form submissions?

    Asked by Michele  on November 05, 2014 at 05:50 PM

    I submitted a question and haven't received an answer yet. if you could email or call 636-39-0232, that would be great.

    M Emge

    Page URL:

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    JotForm Support

    Answered by Charlie on November 05, 2014 at 07:29 PM


    Unfortunately, we do not have phone support right now. I've checked your email minnieandmo@centurytel.net but I did not find a registered account associated with it? Did you create the form using a guest account? May I also know what form you are having problems with?

    If you haven't created an account, I would like to suggest that you create one for us to further assist you on this and for you to fully utilize our form editor. For the meantime, please do check this section of our User Guide page to see the resolution for the common email problems: http://support.jotform.com/help/chapter-12-Email+Problems 

    We'll wait for your response.

    Thank you.