What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    i've changed my mail adress from my profile but it still keeps sending the form answers to my old mail adress.

    Asked by Sanora on August 01, 2010 at 04:31 AM

    i've changed my mail adress from my profile but it still keeps sending the form answers to my old mail adress.

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 02, 2010 at 07:35 AM

    You might still need to change email addresses for all forms.

    To change email address for a form:
    1. Open the form on the form editor
    2. Click on "Setup & Share" tab on the top toolbar
    3. Click on "Email Alerts"
    4. Click on "Notifications"
    5. Click "Reply-to and Recipient Settings"
    6. Change the email address on the lower bottom corner. Finish and Save your form.