What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is the maximum file size for image upload?

    Asked by Steve  on November 06, 2014 at 10:51 PM

    I've heard it's only 50kb. Is this true? I need at least 2mb max. Is this available?

    maximum maximum file size
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 07, 2014 at 01:13 AM

    Hi Steve,

    No, it's not 50kb. That's almost like an avatar image size. :)

    Jotform's maximum file upload size limit is 1GB. If you're a free user, 100MB will be the maximum upload limit.

    Here's how to change the file upload field limit.

    Let says you want to increase it to 2MB, then put 2048 on the Max File Size.

    Hope this helps.

    Regards!