What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Confirmation email for registrants

    Asked by WIRe on November 07, 2014 at 01:42 PM

    A lot of people registering on my site (through the jot form) are claiming they aren't seeing the "thank you. your submission has been received". Is there a way for an email confirmation to be sent to them automatically for assurance that they have indeed registered? A lot of people register themselves twice as they're not sure if it ever went through. 





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    JotForm Support

    Answered by jonathan on November 07, 2014 at 02:52 PM


    You can use the Autoresponder E-mail for that.

    Please check this user guide: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder



    The autoresponder email can serve as the confirmation message that the form respondent will receive.

    Hope this help. Inform us if you need further assistance.