- WIReAsked on November 07, 2014 at 01:42 PM
A lot of people registering on my site (through the jot form) are claiming they aren't seeing the "thank you. your submission has been received". Is there a way for an email confirmation to be sent to them automatically for assurance that they have indeed registered? A lot of people register themselves twice as they're not sure if it ever went through.
- JotForm SupportjonathanAnswered on November 07, 2014 at 02:52 PM
You can use the Autoresponder E-mail for that.
Please check this user guide: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder
The autoresponder email can serve as the confirmation message that the form respondent will receive.
Hope this help. Inform us if you need further assistance.