Confirmation email for registrants

  • Profile Image
    WIRe
    Asked on November 07, 2014 at 01:42 PM

    A lot of people registering on my site (through the jot form) are claiming they aren't seeing the "thank you. your submission has been received". Is there a way for an email confirmation to be sent to them automatically for assurance that they have indeed registered? A lot of people register themselves twice as they're not sure if it ever went through. 

     

    Thanks! 

     

    http://www.womeninresearch.com/#!register---jot/c1htd

  • Profile Image
    jonathan
    Answered on November 07, 2014 at 02:52 PM

    Hi,

    You can use the Autoresponder E-mail for that.

    Please check this user guide: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

     

     

    The autoresponder email can serve as the confirmation message that the form respondent will receive.

    Hope this help. Inform us if you need further assistance.

    Thanks.