Shipping request and paypal

  • naughtynicekc
    Asked on November 7, 2014 at 5:25 PM

    My form currently has a submit button that goes to our paypal account and prompts for shipping, however we have some people who want to do pickup, therefore will not require shipping. So how do I have my customer submit their order free of shipping for pick up orders only.

  • Kiran Support Team Lead
    Replied on November 7, 2014 at 5:44 PM

    As I check your JotForm I don't see any shipping charges for the products. Do you want the shipping charges to be added or just shipping address to hide when pickup is selected?

    If it is to hide shipping address field, you can hide by using our conditions wizard. Please follow the steps below :

    1. Open your JotForm in edit mode

    2. Click on Conditions icon to open Conditions Wizard

    Shipping request and paypal Image 1 Screenshot 40

    2. Select Show/Hide a form field and click on Next.

    Shipping request and paypal Image 2 Screenshot 51

    3. Set the rule and action as shown below and click on Save

    Shipping request and paypal Image 3 Screenshot 62

    Hope this helps. Please let us know if you are looking for something else. We will be happy to help.

    Thank you!!