What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Ending Subscription & Refund

    Asked by Felder4DC on November 08, 2014 at 09:04 AM

    Good Morning,

    I would like to end my subscription to Jotform and also, if possible, can I be refunded for the month of November since the payment was deducted just yesterday on the 7th?


    Thank you!


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    JotForm Support

    Answered by Welvin on November 08, 2014 at 09:48 AM

    Hi Che,

    Good day! We have cancelled your subscription and processed the refund for the last charge taken from your card. Expect the refund returned to your account within 4-10 business days.

    Thank you for using Jotform!