What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    how long does it take for the access to use a form take once a payment has been made?

    Asked by newlifegcsc on September 22, 2011 at 01:49 PM

    We processed a payment on yesterday online with confirmation number 61916708

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 23, 2011 at 09:14 AM

    Sorry about that. Your order was missing the username. I now upgraded your account manually. It should be working fully now.