What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cancel after month is over

    Asked by yiphilly on September 22, 2011 at 02:59 PM


    I did not receive a username from Plimus so I have no way to log in.

    I want to cancel the subscription after the month is over (since I purchased today, it should cancel as of October 22nd).



  • Profile Image
    JotForm Support

    Answered by liyam on September 23, 2011 at 02:12 AM

    Hello yiphilly,

    Thank you for subscribing.

    What I did now was cancel your subscription so you won't get charged again next month.  Your account will stay Premium until October 22, 2011.  After this, you will be downgraded back to free.

    Feel free to resubscribe anytime you will need our paid services again.

    Warm regards,