Payment question always display some value in total if it has special pricing and sub products.

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    Asked on November 10, 2014 at 11:34 PM

    I am previewing my form, and it is showing subtotal, tax and total figures prior to any products being selected!

    It has basically totalled up one of each item, in each size, then when i actually select an item it adds it to the price.

    Any clues as to how i can fix this? response ASAP appreciated!

    Screenshot from my form:


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    Answered on November 11, 2014 at 06:28 AM


    I'm sorry for the trouble caused to you.

    I did check your form and I am able to replicate the issue you are having. There seems to be some glitch with the payment question which has special pricing and sub products configured. It always displays some amount in the total.

    I am reporting it to our back end team. We will get back to you as soon as we have any update form our back end team.

    Thank you!

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    Answered on November 13, 2014 at 06:01 PM