What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to create custom phone fields?

    Asked by pthimsen on November 11, 2014 at 12:05 PM

    I would like to create custom fields for capturing phone numbers (we do not care for the standard option with two fields requiring the user to tab from area code to main part of the number). How can I set a format so when the number is entered, the area code appears in brackets and the rest is separated by a dash. Here is how I have the "example" set but when the numbers are entered they appear in one long, un-separated stream.


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    JotForm Support

    Answered by Welvin on November 11, 2014 at 12:51 PM


    You can use our Input Masking option to do that. For example:

    You have to use # sign for number validation. You can enclose this character with brackets followed by dash and another set of # sign for the phone number.

    Let us know if you have any questions with it.


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    Answered by pthimsen on November 11, 2014 at 01:01 PM
    I used a “text” field and the masking option does not appear in the tool bar for that field type. Is there a different field type I should use?
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    JotForm Support

    Answered by Welvin on November 11, 2014 at 01:30 PM


    I saw that you just enabled input masking to this form: http://www.jotform.us/form/40708805501146. Input masking is present to "Text box" field:

    Let us know if you need further assistance.

    Thank you!