How to create custom phone fields?

  • pthimsen
    Asked on November 11, 2014 at 12:05 PM

    I would like to create custom fields for capturing phone numbers (we do not care for the standard option with two fields requiring the user to tab from area code to main part of the number). How can I set a format so when the number is entered, the area code appears in brackets and the rest is separated by a dash. Here is how I have the "example" set but when the numbers are entered they appear in one long, un-separated stream.

     

  • Welvin Support Team Lead
    Replied on November 11, 2014 at 12:51 PM

    Hi,

    You can use our Input Masking option to do that. For example:

    How to create custom phone fields? Image 1 Screenshot 20

    You have to use # sign for number validation. You can enclose this character with brackets followed by dash and another set of # sign for the phone number.

    Let us know if you have any questions with it.

    Thanks

  • pthimsen
    Replied on November 11, 2014 at 1:01 PM
    I used a “text” field and the masking option does not appear in the tool bar for that field type. Is there a different field type I should use?
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  • Welvin Support Team Lead
    Replied on November 11, 2014 at 1:30 PM

    Hi,

    I saw that you just enabled input masking to this form: http://www.jotform.us/form/40708805501146. Input masking is present to "Text box" field:

    How to create custom phone fields? Image 1 Screenshot 20

    Let us know if you need further assistance.

    Thank you!