Support response

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    Asked on November 12, 2014 at 06:27 AM

    How long does it normally take to get a response ?

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    Answered on November 12, 2014 at 09:12 AM


    Apologies for the inconvenience that this might have caused you.

    Upon checking your account, I see that you also have an opened thread here We usually get back to the user as immediate as possible, but depending on the issue and the number of inquiries that we have.

    Again, I apologize for the delays you are having.

    I'll take a look at the thread and update my colleagues on it.

    Thank you for your understanding.