How to make Credit Card Fields Translated to French?

  • Profile Image
    hebbar
    Asked on November 12, 2014 at 11:32 AM
    - second, the translation in Franch of the fields regarding the Number of the Card or adress is not in French but half in Spanish or even special caracters... I would like to be able to change this, is it possible?
  • Profile Image
    jonathan
    Answered on November 12, 2014 at 11:50 AM

    Hi,

    Please try adding the Language tool in your jotform also.

    Follow this user guide: https://www.jotform.com/help/298-How-to-make-your-forms-multilingual

     

    Hope this help. Inform us if you need further assistance.

    Thanks.

     

  • Profile Image
    gashmlay
    Answered on November 12, 2014 at 12:11 PM
    Hi,
    Adding a new language hasn't changed anything but it's cool to know that's
    possible do have this possibility...
    But there are some progress:
    - I have been successful in modifying the text but some bad caracters as /
    (before Month) or - (before Number of the card) still appear as you may see
    in attached doc, it makes the form not so profesionnal...
    - I cannot get out the billing address, just getting out the State/Province
    should be fine as it doesn't mean anything in France
    - Month and Year should be on the same line
    Thank you so see what could be done,
    Thank you,
    Hacène
    Thanks
    2014-11-12 17:50 GMT+01:00 JotForm Support Forum <
    noreply@jotform.com>:
    ...
  • Profile Image
    Kiran
    Answered on November 12, 2014 at 12:33 PM

    This may be due to the option Responsive is selected to Yes under preferences.

    Please leave this option to No and add our Mobile Responsive widget to the JotForm. I've cloned your JotForm and tested to see how it works.

    Hope this information helps. Let us know if you need further assistance. 

    Thanks!!

  • Profile Image
    gashmlay
    Answered on November 12, 2014 at 12:51 PM
    OK I will try and tell you,
    thanks for your responsiveness!
    2014-11-12 18:33 GMT+01:00 JotForm Support Forum <
    noreply@jotform.com>:
    ...
  • Profile Image
    gashmlay
    Answered on November 13, 2014 at 07:41 AM
    Hello,
    that's work fine now for all the payment process.
    Thank you very much,
    Hacène
    2014-11-12 18:49 GMT+01:00 Hacene Hebbar :
    ...
  • Profile Image
    Jan
    Answered on November 13, 2014 at 09:10 AM

    Hi,

    In behalf of Jonathan, Kiran and the support team, you're welcome. Please let us know if you need further assistance. Thank you.