What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to make Credit Card Fields Translated to French?

    Asked by hebbar on November 12, 2014 at 11:32 AM
    - second, the translation in Franch of the fields regarding the Number of the Card or adress is not in French but half in Spanish or even special caracters... I would like to be able to change this, is it possible?
  • Profile Image
    JotForm Support

    Answered by jonathan on November 12, 2014 at 11:50 AM

    Hi,

    Please try adding the Language tool in your jotform also.

    Follow this user guide: https://www.jotform.com/help/298-How-to-make-your-forms-multilingual

     

    Hope this help. Inform us if you need further assistance.

    Thanks.

     

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    Answered by gashmlay on November 12, 2014 at 12:11 PM
    Hi,
    Adding a new language hasn't changed anything but it's cool to know that's
    possible do have this possibility...
    But there are some progress:
    - I have been successful in modifying the text but some bad caracters as /
    (before Month) or - (before Number of the card) still appear as you may see
    in attached doc, it makes the form not so profesionnal...
    - I cannot get out the billing address, just getting out the State/Province
    should be fine as it doesn't mean anything in France
    - Month and Year should be on the same line
    Thank you so see what could be done,
    Thank you,
    Hacène
    Thanks
    2014-11-12 17:50 GMT+01:00 JotForm Support Forum <
    noreply@jotform.com>:
    ...
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    JotForm Support

    Answered by Kiran on November 12, 2014 at 12:33 PM

    This may be due to the option Responsive is selected to Yes under preferences.

    Please leave this option to No and add our Mobile Responsive widget to the JotForm. I've cloned your JotForm and tested to see how it works.

    Hope this information helps. Let us know if you need further assistance. 

    Thanks!!

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    Answered by gashmlay on November 12, 2014 at 12:51 PM
    OK I will try and tell you,
    thanks for your responsiveness!
    2014-11-12 18:33 GMT+01:00 JotForm Support Forum <
    noreply@jotform.com>:
    ...
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    Answered by gashmlay on November 13, 2014 at 07:41 AM
    Hello,
    that's work fine now for all the payment process.
    Thank you very much,
    Hacène
    2014-11-12 18:49 GMT+01:00 Hacene Hebbar :
    ...
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    JotForm Support

    Answered by Jan on November 13, 2014 at 09:10 AM

    Hi,

    In behalf of Jonathan, Kiran and the support team, you're welcome. Please let us know if you need further assistance. Thank you.