the submit button does not appear to external users even though it shows up on my side as creator of the form

  • DelawareChapter
    Asked on November 12, 2014 at 3:27 PM

    I needed to update the price. I inadvertently deleted the PayPal button and needed to recreate it.  Now the submit button seems to not appear as an option to external person who is testing the link to be sure everything is ok.

     

    Please call me to walk me through to fix this problem.  Thank you. 

    Donna Knight

    302-283-6064

    Page URL: http://form.jotformpro.com/form/43065205857961
  • KadeJM
    Replied on November 12, 2014 at 4:42 PM

    If I am understanding you properly I think you're trying to fix the submit button.

    Currently, we do not provide phone support but please rest assured we'll handle your issue here in a timely manner.

    Anyhow, I looked into your problem but from my end your "submit button" is showing.

    If possible can you please find out what browser|browser version was being used by those whom told you it was disappearing so we can look into it more?

    the submit button does not appear to external users even though it shows up on my side as creator of the form Image 1 Screenshot 20