I have payed a monthly submission true paypall

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    Asked on September 23, 2011 at 08:57 AM

    I have a monthly subsription true paypall, but on my account it shows as a free account

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    Answered on September 23, 2011 at 10:26 AM

    Hi ifixpod,

    I have checked the status of your JotForm account in our member database and saw that it is already upgraded to a Premium account. Please clear your cookies, log out and then log in again and let us know if it is now upgraded or not.

    Thank you for upgrading your JotForm account. Enjoy!