What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have payed a monthly submission true paypall

    Asked by ifixpod on September 23, 2011 at 08:57 AM

    I have a monthly subsription true paypall, but on my account it shows as a free account

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    Answered by allanftd on September 23, 2011 at 10:26 AM

    Hi ifixpod,

    I have checked the status of your JotForm account in our member database and saw that it is already upgraded to a Premium account. Please clear your cookies, log out and then log in again and let us know if it is now upgraded or not.

    Thank you for upgrading your JotForm account. Enjoy!

    JOTFORM SUPPORT