Next button doesn't work

  • zorik
    Asked on November 12, 2014 at 6:29 PM

    Hi,

    I saw a lot of posts here that says that next button doesn't work but I couldnt find any fix that helps me. 

    I have a problem with one of my "next" buttons, it's not working, can you please help find the problem? 

     

    Thanks, 

     

    Page URL: http://form.jotform.me/form/43156902653455
  • jonathan
    Replied on November 12, 2014 at 6:43 PM

    Hi,

    I was able to reproduce the reported issue on your jotform http://www.jotform.me/form/43156902653455

    I could not get past the 2nd page when I test the form.

    1st page

    Next button doesnt work Image 1 Screenshot 50

    cannot go Next after 2nd page

    Next button doesnt work Image 2 Screenshot 61

     

     

     

    BUT I want to inform you that it was not a bug or a glitch. 

    It was actually due to condition statement added on the form

    Next button doesnt work Image 3 Screenshot 72

    the form have a looping condition that always makes it go back to Page 2 after selecting an option in Page 2

    Next button doesnt work Image 4 Screenshot 83

    Try removing the condition statement or change it to Skip to another page instead of Page 2.. to avoid the looping process.

    This should fix the issue. 

    Do inform us if issue persist.

    Thanks.