What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Next button doesn't work

    Asked by zorik on November 12, 2014 at 06:29 PM

    Hi,

    I saw a lot of posts here that says that next button doesn't work but I couldnt find any fix that helps me. 

    I have a problem with one of my "next" buttons, it's not working, can you please help find the problem? 

     

    Thanks, 

     

    Page URL:
    http://form.jotform.me/form/43156902653455

    next condition statement skip to page Skip page condition
  • Profile Image
    JotForm Support

    Answered by jonathan on November 12, 2014 at 06:43 PM

    Hi,

    I was able to reproduce the reported issue on your jotform http://www.jotform.me/form/43156902653455

    I could not get past the 2nd page when I test the form.

    1st page

    cannot go Next after 2nd page

     

     

     

    BUT I want to inform you that it was not a bug or a glitch. 

    It was actually due to condition statement added on the form

    the form have a looping condition that always makes it go back to Page 2 after selecting an option in Page 2

    Try removing the condition statement or change it to Skip to another page instead of Page 2.. to avoid the looping process.

    This should fix the issue. 

    Do inform us if issue persist.

    Thanks.