- Franklin CooperAsked on November 13, 2014 at 10:39 AM
Your account logon screen does not seem to be working. I tried logging on with Internet Explorer and Google Chrome.
I enter username and password at http://www.jotform.com/myaccount/ and click sign in and nothing happens. I tried to do a reset on the password by entering my email address and click the button to submit and nothing happens there either.
What's up?Page URL:
- CharlieAnswered on November 13, 2014 at 11:22 AM
I apologize for the inconvenience that this might have caused you.
Upon checking your account, it is still active. The website http://www.jotform.com/ seems to be working fine in our end. You can check the status of the uptime of JotForm here: http://jotformstatus.com/.
I would like to suggest to clear you browser's cache and check if the internet connection that you have is having some intermittent disconnection or issues. May I also know if you are having some error messages being displayed? Or just a blank state?
You may also try to turn off the plugins/extensions that you have in your browser's to see if that fixes the problem, some of this plugin/extension sometimes block the website.
Let us know if this works.