I deleted my test submission but my account report still shows one transaction.

  • rfarrell4
    Asked on November 13, 2014 at 10:57 AM
    I deleted my test submission, but my account report still shows one transaction.
  • KadeJM
    Replied on November 13, 2014 at 11:17 AM

    I checked the jotform on your account but it shows you have 0 reports and 0 submissions. 

    Are you looking at another jotform on another account perhaps? I only see one on your account as of right now.

    If possible can you upload a screenshot?

    I deleted my test submission but my account report still shows one transaction Screenshot 20

  • rfarrell4
    Replied on November 13, 2014 at 12:21 PM
    Sorry, I cleared the cache. It was just a test, and I didn;t want it to count against my 100 per month!
    ...
  • Elton Support Team Lead
    Replied on November 13, 2014 at 12:49 PM

    @rfarrell4

    No worries.

    Just FYI, test submissions are considered complete/valid submissions that's why it is also counted. Anyway, I've made a reset on your limits. You should now see 0 out of 100 submissions on your counter. Take note that we can only do this once in a lifetime. Upgrading to any of the paid plans will give you higher limits http://www.jotform.com/pricing/.

    Have a good day!