I deleted my test submission but my account report still shows one transaction.

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    rfarrell4
    Asked on November 13, 2014 at 10:57 AM
    I deleted my test submission, but my account report still shows one transaction.
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    KadeJM
    Answered on November 13, 2014 at 11:17 AM

    I checked the jotform on your account but it shows you have 0 reports and 0 submissions. 

    Are you looking at another jotform on another account perhaps? I only see one on your account as of right now.

    If possible can you upload a screenshot?

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    rfarrell4
    Answered on November 13, 2014 at 12:21 PM
    Sorry, I cleared the cache. It was just a test, and I didn;t want it to count against my 100 per month!
    ...
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    EltonCris
    Answered on November 13, 2014 at 12:49 PM

    @rfarrell4

    No worries.

    Just FYI, test submissions are considered complete/valid submissions that's why it is also counted. Anyway, I've made a reset on your limits. You should now see 0 out of 100 submissions on your counter. Take note that we can only do this once in a lifetime. Upgrading to any of the paid plans will give you higher limits http://www.jotform.com/pricing/.

    Have a good day!