Duplicating product in payment wizard

  • AllTiedUp
    Asked on November 13, 2014 at 8:10 PM

    With my first product (Helix), I was able to somehow create a really cool drop down chart. It looks really neat and tidy and simple to read. However, when I tried to duplicate it with the next product (Diaganol), I was unable to. How can I make sure they all turn into the drop down chart? Thanks,

    ~Sinoah

    Jotform Thread 459144 Screenshot
  • Jan
    Replied on November 14, 2014 at 2:39 AM

    Hi,

    I tried cloning your form and found out that the Diaganol product does not have the same settings as the Helix one. As you can see on the screenshot you provided, the first column on Helix is Size > Price > Quantity. On Diaganol, it's different.

    Right click the field and click the "Wizard" icon.

    Duplicating product in payment wizard Image 1 Screenshot 70

    The Payment Wizard should appear.

    1st Issue

    Helix - The first option is Quantity then Size.

    Duplicating product in payment wizard Image 2 Screenshot 81

    Diaganol - The first option is Size then Quantity. You should fix this by click the up or down arrow icon so that the Quantity should go first.

    Duplicating product in payment wizard Image 3 Screenshot 92

    2nd Issue

    Helix - The "Create sub-products from this option" is checked on the Size Option.

    Duplicating product in payment wizard Image 4 Screenshot 103

    Diaganol - The "Create sub-products from this option" is unchecked on the Size Option. Please enable it by putting a check on the box.

    Duplicating product in payment wizard Image 5 Screenshot 114

    After that, click "Save Product" and preview the form.

    Duplicating product in payment wizard Image 6 Screenshot 125

     

    Hope this resolves your issue.

    Thank you, 

    Jan