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  • Profile Image

    My required fields are not working

    Asked by delafies on September 23, 2011 at 02:50 PM

    I have 4 forms with no working required fields.

    This one http://form.jotform.com/form/12654105642 for example is not working.

    Im very interesting in make the premium account but this dont work well, or i make something wrong, i dont know.

    Please help me!

    Sorry my english im from spain

    Page URL:
    http://form.jotform.com/form/12654105642

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    Answered by brx250 on September 24, 2011 at 05:07 AM

    Hi delafies,

    First of all, we do apologize for any inconvenience.

     

    I've tried checking your form and I can confirm the existence of the said issue. I was about to give you a workaround, wherein you have to hide the submit button up until every required fields are filled, but that doesn't seem to work, too. I will now try to forward this to our developers for further investigation. The best thing I would suggest, for the mean time, is for you to use page breaks instead of form collapse.

    We really appreciate your patience regarding this matter. Rest assured that you will be informed through this thread as soon as updates are available.

    ___________________________________________________________

    Albert | JotForm Support