Cancelling my Account

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    Asked on September 23, 2011 at 07:08 PM

    Please call me regarding cancelling my account.  When I select the cancel button I am redirected to a site where my id and password does not work.  Thanks!


    Rosanne Pollock

    (714) 415-6384

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    Answered on September 24, 2011 at 01:34 AM

    Hello Rosanne,

    When I was about to process the cancellation of your subscription, I noticed that it was already cancelled. Your account will stay Premium until the time of the subscription you have paid for expires.  You also may free to resubscribe anytime you wish to use our paid services again.

    If you have other questions or concerns, please do let us know, we'll be happy to assist.

    Thank you for using JotForm!

    Warm regards,