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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cyrillic in the text field

    Asked by Geodesyxyz on November 16, 2014 at 02:57 AM

    Hello! I put an alpha test for the text field in my form, but I noticed that when I switch my keyboard to cyrillic letters, it gives an error - i.e. it does not recognize the other alphabet. I need help, please. Thank you in advance!

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    Answered by Ben on November 16, 2014 at 05:50 AM

    Hi,

    I would suggest to check out this guide: How to make your forms multilingual?

    You should choose the language that the jotform would be in by default and then edit the fields with the text.

    Now if you still have issues using our translation tool or setting the values afterwards, do let us know with the steps to recreate and the jotform that this is happening on and we would be happy to check it out.

    Best Regards,
    Ben

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    Answered by Geodesyxyz on November 17, 2014 at 12:41 PM

    Hello! /unfortunately still not working.

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    Answered by Ben on November 17, 2014 at 01:10 PM

    Hi,

    Could you please tell us which jotform has this issue and what is the text that you would like to enter with the steps to recreate and we will take a look at what is happening?

    Also, if you get an error, could you please copy paste it here?

    Best Regards,
    Ben

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    Answered by Geodesyxyz on November 17, 2014 at 01:20 PM

    Hello again,

    The form is called "земеделска земя". I must enter in the field (e.g. NN2-4) the text in bulgarian. There is no mistake, it just does not recognize bulgarian language. These fields can not contain numbers also. So, if I put checks for not entering a number and not entering latin latters I think it fails. Hope this makes the problem clear. Thank you!

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    Answered by Ben on November 17, 2014 at 01:36 PM

    Hi,

    I have just checked your jotform (http://www.jotformeu.com/form/43180861648359) and it seems to be working properly when entering Cyrillic text in it.

    Just to confirm, did you try entering the text while in the Form Builder itself or while at the link above?

    Best Regards,
    Ben

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    Answered by Geodesyxyz on November 17, 2014 at 02:26 PM

    Hi,

    I enter the text in the preview option. 

    Here is what I have:

    The image can not be uploaded unfortunately. I can send it by e-mail.

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    JotForm Support

    Answered by Mike_T on November 17, 2014 at 03:12 PM

    You can send it to support@jotform.com, please mention this thread link (http://www.jotform.com/answers/459916) in your mail.

    Thank you.