change account info

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    InfinityOC
    Asked on September 24, 2011 at 12:36 AM
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    liyam
    Answered on September 24, 2011 at 01:15 AM

    Hello InfinityOC,

    If you are referring to your billing information:  You are paying your subscription through the payment gateway, Plimus.  Your Plimus username is a long string of numbers from the original email that you have received when you paid for JotForm.

    If you can't find your email that has the username/password, click on the link below and enter the email address that you used when you paid for your subscription.  https://secure.plimus.com/jsp/forgot_password.jsp??designId=1

    That will reset your password and the details will be sent to your email.  Once you have logged in, you can change your billing details.

    If you have comments, suggestions, other questions, or concerns, just let us know.

    Thanks and warm regards,

    Liyam