What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Image Picker not showing correctly images when rule is selected

    Asked by cdrink on November 17, 2014 at 10:33 AM

    when i create a show or hide rule for an image picker it does not show images properly when the rule is picked

    Page URL:

  • Profile Image

    Answered by Carina on November 17, 2014 at 12:04 PM

    I believe it is not connected with the condition as I cloned your form and removed the condition and it was still not displaying it properly.

    Only when I changed the images URL they started to display properly even with condition added.

    You can test the demo form:


    The image urls you have directed me to a Microsoft login page:

    Perhaps you can save the images to your computer and then uploading them by using this method:

    1 - Clone this form:


    2 - Upload the files using the form

    3 - Get the files url, by going to "submissions":

    4 - Copy file url:

    Let us know if we can assist you further.