What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I embed my form in my website it looks different of how it looks when I see it using the Preview button

    Asked by orymca on November 17, 2014 at 03:54 PM
    Additionally, the form embedded on my page has response fields spanning the width of the form. I'd like it to look the way it does in the preview. How can I get the embedded version to match the preview?
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    Answered by raul on November 17, 2014 at 05:00 PM

    Upon checking your website, I see that you're using the Nova Theme which includes custom CSS to make your form responsive.

    And since the iframe that you're using has a width of 750px, then you're seeing a mobile version of your form. Please try to increase the width of the iframe parent div (class: contact_des) to a value higher than 768px and let us know if this works.

    Thanks.

  • Profile Image

    Answered by orymca on November 17, 2014 at 05:11 PM
    It worked. Thanks!
    ...
  • Profile Image

    Answered by raul on November 17, 2014 at 05:26 PM

    You're welcome.

    Let us know if you need further assistance.
    Best Regards.