How do I cancel my subscription?

  • Profile Image
    Nikitiger
    Asked on November 17, 2014 at 08:07 PM
  • Profile Image
    ashwin_d
    Answered on November 17, 2014 at 10:13 PM

    Hello Nikitiger,

    Upon checking, I found that you have paid the subscription payment using PayPal payment gateway. You have to cancel your subscription through your own PayPal account. Here are the steps to cancel your subscription :

    1. Log in to your PayPal account

    2. Find the latest payment you have made to JotForm

    3. Click on the subscription number S-2A907440AM5096914

    4. Click on the "Cancel Subscription" button.

    You may also like to check the following guide : https://www.paypalobjects.com/en_US/ebook/subscriptions/cancellations.html 

    Thank you!