Having recurring problems with email notfications not being sent.

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    Nancy Stickle
    Asked on November 18, 2014 at 04:06 PM
    Also, I am having recurring problems with email notfications not being sent. I never had this problem when my forms were on WordPress, but am with Google Sites. Is there an issue I need to know about? Or a way to prevent this? I can't have some forms sending and some not.
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    jonathan
    Answered on November 18, 2014 at 05:15 PM

    Hi Nancy,

    Can you please share to us the URL of the jotform you are having this issue?

    We will check further once we know which form.

    Thanks.

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    signsman
    Answered on January 09, 2015 at 01:08 PM

    I've had the same problem.  My email is firstname.lastname@... but I also have it setup for just firstname@..

     

    Both email addresses go to the same place.  But, after years of using Jotform, I notice that the forms that I've setup to send to firstname@... are all failing!  The firstname.lastname@... go through just fine ... even though both email addresses work for everything else and point to the same place

    .