how can we get the form to work on a mobile device?

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    RaineHorneNL
    Asked on November 18, 2014 at 06:24 PM

    we have the link for our form on our facebook page, and when you click on it an error reads, "This page is for an app that doesn't work on mobile devices. please try visiting it the next time you use facebook on your computer"

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    jonathan
    Answered on November 18, 2014 at 07:39 PM

    Hi,

    If you are using the Facebook App on your mobile device to open the form, then the form will not work properly.

    You should instead use the mobile browser and open the Facebook page and the form using the mobile browser. This should allow you to view/open the embedded form on the Facebook page.

    Hope this help. Inform us if you have further question.

    Thanks.