What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how can we get the form to work on a mobile device?

    Asked by RaineHorneNL on November 18, 2014 at 06:24 PM

    we have the link for our form on our facebook page, and when you click on it an error reads, "This page is for an app that doesn't work on mobile devices. please try visiting it the next time you use facebook on your computer"

    Mobile mobile device app Facebook Page facebook app
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    JotForm Support

    Answered by jonathan on November 18, 2014 at 07:39 PM

    Hi,

    If you are using the Facebook App on your mobile device to open the form, then the form will not work properly.

    You should instead use the mobile browser and open the Facebook page and the form using the mobile browser. This should allow you to view/open the embedded form on the Facebook page.

    Hope this help. Inform us if you have further question.

    Thanks.