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olunwannekaAsked on November 26, 2022 at 7:40 AM
I upgraded my subscription to the annual subscription and want to cancel and get back my full refund.
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Rene JotForm SupportReplied on November 26, 2022 at 7:44 AM
Hello olunwanneka,
Thanks for reaching out to Jotform Support. As requested, the account has been downgraded to a Free Plan and we already initiated the refund request. Please note that the refund will be credited to your card within 5 to 7 business/working days.
Let us know if there's anything else we can help you with.