Share Inbox: Invite link not sent to added users

  • thu
    Asked on November 27, 2022 at 1:39 PM

    I followed your instructions to add a collaborator and allow them to make edits to the form, but at the end, the link does not send to the collaborator. Why does it not work?

  • Kris JotForm Support
    Replied on November 27, 2022 at 5:17 PM

    Hello thu,

    Thanks for reaching out to Jotform Support. We’re sorry if you’re having trouble with adding collaborators to your inbox. I’ll do my best to help you out.

    I created a sample of how you can share the Inbox with others and add them as Collaborators. Check out the screencast below:

    1669587224 6383e118099c3 6383e11809985 Screenshot 10

    Are those the following steps you are doing to share the inbox with Collaborators?

    Give it a try and let us know if you have other questions