Share Inbox: Invite link not sent to added users

Hello:
I followed your instructions to add a collaborator and allow them to make edits to the form, but at the end, the link does not send to the collaborator. Why does it not work?

Hello thu,

Thanks for reaching out to Jotform Support. We’re sorry if you’re having trouble with adding collaborators to your inbox. I’ll do my best to help you out.

I created a sample of how you can share the Inbox with others and add them as Collaborators. Check out the screencast below:

Are those the following steps you are doing to share the inbox with Collaborators?

Give it a try and let us know if you have other questions.