I've deleted submissions but this doesn't seem to free up my available space.

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    alchemypublishers
    Asked on November 19, 2014 at 04:42 PM

    Hello,

    I realized that our space had maxed out at 100MB so I went ahead and deleted quite a few of the submissions. However, that doesn't open up any space. Can you please let me know what the issue is, and if its a glitch can you please fix it?

     

    Thanks Krishna.

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    raul
    Answered on November 19, 2014 at 05:49 PM

    Upon checking your account, I see that you're currently using 81MB in your account and your form is working.

    If you're still unable to see your form, I suggest that you clear your browser's cache and try again.

    Let us know if the issue persists.
    Thanks.

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    raul
    Answered on November 19, 2014 at 05:55 PM

    Sorry, forgot to mention that I did a test submission and it was submitted successfully.