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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to translate progress bar texts - not shown in translations

    Asked by zorik on November 19, 2014 at 04:44 PM

    Hi, 

    I'm using the progress bar too and I'm trying to find a way to translate it. 

    It's says here that it should appear in translations but it doesnt, can you please see why? 

    http://www.jotform.com//?formID=43156902653455

    Thanks

  • Profile Image

    Answered by Shadae on November 19, 2014 at 06:24 PM

    Hi zorik,

    I do apologize for the issue that you are experiencing with translating the progress bar. I was able to replicate the issue that you are experiencing of not seeing the Progress Bar in the translation option.

    I have passed on this issue to our development team. Any update will be posted to this thread.

    While that is being looked into you can download your form source and modifying the text.

    Thank you.

  • Profile Image

    Answered by zorik on November 19, 2014 at 06:28 PM

    Hi, 

     

    Thanks, actually I tried also downloading the source, but somehow there I also dont see the english text.

  • Profile Image

    Answered by raul on November 19, 2014 at 07:12 PM

    Please look for the file named as: setupProgressBar.js
    You should be able to find the English text there.

    Let us know if you need further assistance.
    Thanks.

  • Profile Image

    Answered by zorik on November 19, 2014 at 07:18 PM

    thanks, but you still check if it's possible to change it via translations, right? 

    thanks again. 

  • Profile Image

    Answered by raul on November 19, 2014 at 07:33 PM

    You're welcome.

    Yes, Shadae has already escalated this thread to our developers.
    You'll be notified here when an update regarding this matter shows up.

    Best Regards.

  • Profile Image

    Answered by zorik on November 25, 2014 at 04:00 PM

    Hi,

     

    Any news about the translation issue?

    I'd like to know if the solution will be in the near time or I will need to download the files and do the changes in the code. 

     

    Thanks, 

  • Profile Image

    Answered by zorik on November 25, 2014 at 04:30 PM

    While I was waiting for your answer I tried to download the files and find there the file setupProgressBar.js as you mentioned in your previous response.

     

    There is no such file there. In the main HTML file I see that this file is on your server,

    <script src="//widgets.jotform.io/progressBar/setupProgressBar.js"></script>

    even though I downloaded all the source files. 

     

    Please help me with that.

    Thanks,

     

  • Profile Image

    Answered by raul on November 25, 2014 at 05:42 PM

    Unfortunately, there are no updates at this time regarding this issue.
    I see that it has a high priority, so hopefully you can receive a response soon.

    Regarding your question about the script. You can download the file here: http://widgets.jotform.io/progressBar/setupProgressBar.js please note that since you'll be modifying it. You need to update the script src value to the URL of your translated version in your form's source code in order to include your translations.

    If you need further assistance, please let us know.
    Thanks.

  • Profile Image

    Answered by zorik on December 02, 2014 at 04:26 PM

    Hi  guys, 

     

    any news about the translate solution? 

    i downloaded the files but this is very limiting, so I prefer to keep the files in your server..

     

    meanwhile I bought a premium package, so I hope a paying customers get faster developments :)

  • Profile Image

    Answered by raul on December 02, 2014 at 05:36 PM

    Unfortunately, there are no updates regarding this issue at this time.
    However, this thread has been marked with a high priority, so hopefully a fix is released soon.

    We appreciate your patience regarding this matter.

    Let us know if we can be of further assistance.
    Best Regards.

  • Profile Image

    Answered by zorik on January 10, 2015 at 05:39 AM

    Hi,

    Any news with this bug?

    Thanks 

  • Profile Image

    Answered by raul on January 10, 2015 at 07:12 PM

    Unfortunately, there are no updates yet.

    I see that the assigned developer is still currently working on it.
    We appreciate your patience with this issue and you'll be notified here as soon as an update shows up.

    Thank you.

  • Profile Image
    JotForm Support

    Answered by TitusN on February 25, 2015 at 04:07 AM

    Hello, 

    Thank you for your patience. 

    The Progress bar is loaded to your form from a different location - which is why the source code download will not serve its content. 

    However, since the widget cannot currently integrate with the Form Translator, we've made it possible to change the progress bar text to meet language constraints - 

    Please check it out and share your experience. 

    Thanks!