How to allow users to purchase using the form and how to make sure PayPal account connected is correct

  • lasttrax
    Asked on November 28, 2022 at 3:55 AM

    how do i add a section for people to purchase? where do they fill that out?

    Can people use more than one way to pay??

    Also, how do i know that my PayPal info is link correctly??

  • Rica Support Team Lead
    Replied on November 28, 2022 at 5:08 AM

    Hi Last Trax,

    Thanks for reaching out to Jotform Support. To allow people to purchase using your form, you can add the Product List element. I've checked your COV Paddle Tennis Merch form and I can see that you have already added the Product List element. To make sure that the PayPal account connected to the form is correct, you can check the payment settings. Let me show you how:

    • Open your form in Form Builder.
    • Click on the Product List to highlight it then click on the Wand icon.
    • And then click on the Gear icon next to the Payment Settings.

    1669629703 63848707e1109 63848707e10ca Screenshot 10

    To avoid confusion, I moved your other question to a new thread and helped you with that here.

    Let us know if there’s anything else we can help you with.