What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Which timezone is used to display the timestamp for my submissions?

    Asked by ampedupmarketing on November 19, 2014 at 07:54 PM

    The time stamp on the last few submissions is showing future times from people applying in the same timezone. Is there something I can do on my end to correct this?

    time stamp Submissions timezone same
  • Profile Image

    Answered by raul on November 19, 2014 at 08:19 PM

    Are you referring to the submission date that appears in the submission's report?

    If this is correct, the timestamp you see there is displayed based on the timezone you have configured in your account.

    Let us know if this answers your question 
    Thank you.

  • Profile Image

    Answered by benrickard on September 12, 2016 at 11:09 PM

    Hi there, I am based in New Zealand and have my timezone configured to Pacific/Auckland. However, submissions are still showing an incorrect timestamp (from the previous day - which I presume is a US time). Please can you confirm and fix?

    Thanks,

    Ben.

  • Profile Image
    JotForm Support

    Answered by Chriistian on September 13, 2016 at 02:56 AM

    Hi @benrickard, this seems to be an older thread. To better assist you with your concern, I have moved your question to its own new thread. We shall answer your concern there. Here's the link to that thread: https://www.jotform.com/answers/930683  
    Thank you.