What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I cancel my subscription?

    Asked by GreatKIDS on November 20, 2014 at 09:46 AM

    We are wanting to cancel our subscription at the current time.  How do we do that?


    Great Kids Allen County


    usr: GreatKids

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    Answered by raul on November 20, 2014 at 12:05 PM

    You can cancel your current subscription by downgrading your account.
    Please login to your account, look for the man-looking icon, click it, click on the Account link, click on the Billing icon on the left and change your plan to Starter.

    Let us know if you need further assistance.