What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some fields are missing on jotform

    Asked by Ron Dyche   on November 20, 2014 at 11:50 AM

    How do I make my JotForm more reliable ?We use it for online reservations and sometimes all the fields do not display .

    Page URL:
    catscastle.ca

    JotForm missing fields fields not shown
  • Profile Image

    Answered by Ben on November 20, 2014 at 01:02 PM

    Hi Ron,

    Could you please tell us the pages where the jotforms are with the fields missing also if it happens on a page load or after some steps are made?

    Based on this we would take a look at it and let you know what is going on.

    Best Regards,
    Ben

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    Answered by Ron Dyche   on November 21, 2014 at 09:41 AM
    Hi Ben,

    The problem is intermittent but is happening more frequently .
    ...
  • Profile Image

    Answered by Ben on November 21, 2014 at 11:23 AM

    Hi Ron,

    Can you please give us the links to the pages where the jotforms are embedded at?

    Best Regards,
    Ben