What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do forms still e-mail even if I have hit my max submissions?

    Asked by mattb7540 on September 25, 2011 at 08:11 AM

    Do forms still e-mail even if I have hit my max submissions?

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    JotForm Support

    Answered by mliz on September 25, 2011 at 08:20 AM

    Hi,

    Once you reach your submission limit, your forms will be disabled for the meantime.
    Users will be unable to fill out the form and notification emails will not be sent out.
    It will only be reactivated until you either upgrade your account or wait
    for the next month when your counter resets to zero.

    Regards,
    Mliz