What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    cant sent a message by cell website

    Asked by gabizon437 on September 25, 2011 at 10:57 AM

    hi

     

    i build a cell website and  put inside  a form  .....but  there is an error after i sent it .....  and i dont know why

     

    FORM NOT FOUND: FORM ID ID MISSING OR IRREGULAR

     

    my form url  ( cell website)  is:

    http://m.fansforsell.com/contact-us.html

     

    http://form.jotform.com/gabizon437/12672749183

    Gil

    Page URL:
    http://m.fansforsell.com/contact-us.html

  • Profile Image

    Answered by AtacanC on September 25, 2011 at 02:01 PM

    Dear Gil,

     

    I think the problem is about with the code on your website.Please follow these steps to solve your problem.

     

    - Open your form in edit mode, (select your form and just click to edit)

     - Under Embed & Setup menu, click to Embed to open embed wizard,

    - Select embed or iFrame

    - Copy and Paste the code given by wizard to your website,

    This sould solve your problem.Please don't hasitate to ask if you have any problem.
    Kindest Regards
    AtacanC

     

  • Profile Image

    Answered by allanftd on September 25, 2011 at 02:15 PM

    Hi Gil,

    Thanks for your message. Did you make changes recently as what AtacanC has suggested earlier? I have just made a test submission (blank) using your form. it was successfully sent and redirected me to this Thank You Page - http://m.fansforsell.com/thanks.html.

    Kindly check again and let us know if it works this time or not.

    JOTFORM SUPPORT