What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why My Account was Suspended?

    Asked by Maren  on November 20, 2014 at 11:43 PM

    Please tell me why my account was suspended?... My username is ppma . please start my account.

    my account
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    JotForm Support

    Answered by Welvin on November 21, 2014 at 10:12 AM

    Hi Maren,

    Because your form was created and used to capture credit card information which is a kind of Phishing. We would suggest checking first our Terms of Use: http://www.jotform.com/terms/ before creating a form. This way, you have the idea of what's allowed and what's not.

    Thank you!