What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Billing question

    Asked by Kristie Hadenfeld  on November 21, 2014 at 09:40 AM

    We currently have a subscription that is up for renewal. We would like to remove the credit card information and use an alternative billing method due to our state purchasing requirements. Is it possible to receive an invoice electronically?

    The edit subscription option on your website does not allow for payment any other way other than credit card or pay pal.  

    Please advise.

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    JotForm Support Manager

    Answered by Jeanette on November 21, 2014 at 12:40 PM

    You can pay via Purchase order or Wire transfer

    (IMPORTANT: Make sure you include the reference number the system gives to you, with the wire transfer payment, if you choose that method.)

    Jotform Economy Yearly  subscription  $199.95 https://www.plimus.com/jsp/buynow.jsp?contractId=3173680

    Here are the instructions if Purchase order is chosen,

    Make sure you choose "Purchase Order" (or Wire Transfer, if that's the case) at the Method of Payment field. Fill everything on that page, including your JotForm login, which would be your JotForm  Username kumc , not the email address.

     

    Once you are done, it will redirect you to another page where you will actually see the Address where you must send the check for payment. This is our Payment Gateway's, Plimus. You can hit on "Back" (at the bottom of that page) in order to correct anything,  then you can print it.