What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form shows disabled on facebook tab

    Asked by stilnova on November 21, 2014 at 11:57 AM

    hello, i'm been trying to have the form i created with your tools to Facebook but i keep having this weird information telling me the form is no where to be found and it's disabled. i have enabled  the form already and i don't know why i keep having this ugly message. please help!

    Screenshot
    form tab message tools hello and
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    JotForm Support

    Answered by Kiran on November 21, 2014 at 01:39 PM

    As I check your account, I see two JotForms in it and both are working fine. Since you are receving this error on facebook tab, I suspect that there should be some issue with the embedding procedure. We request you to try re-embedding your JotForm once again by following the guide below.

    http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages

    Let us know if the issue still persists and provide us with your facebook page URL which can help us in investigating the issue further.

    Thank you!