Form shows disabled on facebook tab

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    stilnova
    Asked on November 21, 2014 at 11:57 AM

    hello, i'm been trying to have the form i created with your tools to Facebook but i keep having this weird information telling me the form is no where to be found and it's disabled. i have enabled  the form already and i don't know why i keep having this ugly message. please help!

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    Kiran
    Answered on November 21, 2014 at 01:39 PM

    As I check your account, I see two JotForms in it and both are working fine. Since you are receving this error on facebook tab, I suspect that there should be some issue with the embedding procedure. We request you to try re-embedding your JotForm once again by following the guide below.

    http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages

    Let us know if the issue still persists and provide us with your facebook page URL which can help us in investigating the issue further.

    Thank you!