Form shows disabled on facebook tab

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    Asked on November 21, 2014 at 11:57 AM

    hello, i'm been trying to have the form i created with your tools to Facebook but i keep having this weird information telling me the form is no where to be found and it's disabled. i have enabled  the form already and i don't know why i keep having this ugly message. please help!

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    Answered on November 21, 2014 at 01:39 PM

    As I check your account, I see two JotForms in it and both are working fine. Since you are receving this error on facebook tab, I suspect that there should be some issue with the embedding procedure. We request you to try re-embedding your JotForm once again by following the guide below.

    Let us know if the issue still persists and provide us with your facebook page URL which can help us in investigating the issue further.

    Thank you!