The output from my JOT form is not showing up in my Google spreadsheet

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    diversitycenter
    Asked on November 22, 2014 at 04:50 AM

    Hi,

    I have two JOT forms set up to output the submissions to Google spreadsheets. The outputs just stopped showing up on the spreadsheets on my Google drive.

    What might be causing this?

    There are two different URLs, but your form only allows one.

    Here are the two URLs:

    http://diversitycenter.org/home/submit-your-local-lgbtq-event/

     

    http://diversitycenter.org/tdc-staff-submission/

     

    Any help you can provide would be greatly appreciated.

    ~Maria Cherem

    Please email me at: mariacherem@sbcglobal.net

  • Profile Image
    EltonCris
    Answered on November 22, 2014 at 02:08 PM

    Hi Maria,

    First off, we apologize for the inconveniences caused.

    Have you tried re-integrating your form to Google Spreadsheet? I would suggest to give it a try, this should help. If it's working fine before and it then suddenly stopped, it could be an update made on the Google side or a problem at some point with Jotform. So far, we don't have similar reports about this at the moment so the system is totally fine. Please try to re-integrate your form to Google Spreadsheet and see if the issue is resolved.

    But before doing that, kindly confirm my test submission on this form http://diversitycenter.org/home/submit-your-local-lgbtq-event/ if it's still not forwarded on the integrated spreadsheet.

    Thanks!

  • Profile Image
    diversitycenter
    Answered on November 26, 2014 at 10:01 PM

    Thanks, re-integrating did the trick!

  • Profile Image
    EltonCris
    Answered on November 27, 2014 at 07:35 AM

    Glad to hear it. Cheers! :)