What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a limit to a single upload?

    Asked by Julian on November 22, 2014 at 02:47 PM
    Is there a limit to a single upload? (I would be looking at the premium plan)
    storage space premium plan upload limit
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    JotForm Support

    Answered by KadeJM on November 22, 2014 at 03:04 PM

    Your limit is dependent upon which plan level you have. The free plan which is the lowest starts off at 100mb to store files. So in your case you are looking at the premium plan which has a file storage space size of 10gb which as you can see is much much larger for our subscribers if you become one.

    If say you stuck with the free plan but wanted more space then that means you would either have to upgrade or alternatively delete submissions which deletes the file attached to make room since your storage space is not monthly and would stay that way year around.

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    JotForm Support

    Answered by KadeJM on November 22, 2014 at 03:06 PM

    Also, I would like to point out that you can limit the file upload sizes if you want to negate that problem so that your users can only upload a certain size file thus saving you on storage space.