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sockersfcAsked on November 22, 2014 at 9:33 PM
I created a Paypal pro form and I'm getting an invalid configuration error when a credit card is used to submit a payment. Pls help
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jonathanReplied on November 23, 2014 at 5:04 AM
Hi
The problem seems to be related to your PayPal Pro merchant account configuration.
You can check the error code information on this page:
10500 - error code
Invalid Configuration
This transaction cannot be processed due to an invalid merchant configuration.
Occurs when you have not agreed to the billing agreement.
10501 - error code
Invalid Configuration
This transaction cannot be processed due to an invalid merchant configuration.
Occurs when the billing agreement is disabled or inactive.Please make sure that you have enabled and agreed to the billing agreement option under PayPal account.
Hope this help. Inform us if issue persist.
Thanks.