What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    over quota - secure submissions went over can I delete them

    Asked by Lori Caldwell  on November 24, 2014 at 07:17 PM

    How can I get the use of my site back please?

    I cant use the form - I wonder if I can delete the secure submissions and then use it or do I pay 1 month to get past it or  how can I step back ? 


    Please advise :) 

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    JotForm Support

    Answered by Kiran on November 24, 2014 at 08:22 PM

    The forms are disabled due to exceeding the quota of SSL submissions. The free accounts are limited to receive only 10 secured monthly submissions. The counter will not reset upon deleting the submissions. The counter shall be reset automatically on the first day of every month. You can upgrade to a paid subscription if you want to receive more SSL submissions.

    Hope this information helps. Let us know if you have any questions. We will be happy to help.