over quota - secure submissions went over can I delete them

  • Profile Image
    Lori Caldwell 
    Asked on November 24, 2014 at 07:17 PM

    How can I get the use of my site back please?

    I cant use the form - I wonder if I can delete the secure submissions and then use it or do I pay 1 month to get past it or  how can I step back ? 

     

    Please advise :) 

  • Profile Image
    Kiran
    Answered on November 24, 2014 at 08:22 PM

    The forms are disabled due to exceeding the quota of SSL submissions. The free accounts are limited to receive only 10 secured monthly submissions. The counter will not reset upon deleting the submissions. The counter shall be reset automatically on the first day of every month. You can upgrade to a paid subscription if you want to receive more SSL submissions.

    Hope this information helps. Let us know if you have any questions. We will be happy to help.