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    When customers access my forms send results to them?

    Asked by drjax on November 25, 2014 at 11:21 AM

    The question needs improvement.  My forms will soon have lots of subscribers (not sub users) to gain access.  Each subscriber will have a different UserID and Password.  Rather than clone a form 100 times, is there a way to capture the email of the subscriber, so they are notified that someone has completed the form for them?


    Subscriber gives Joe Citizen the form link.  The form link directs Joe (and all other users) to a login page.  After Login, Joe Citizen is directed to the proper form, but the Notifier is automatically changed so the Subscriber gets the only notice that his form is ready.


    Subscriber Gives Joe Citizen the subscriber email subscriber123456@email.com as UserID, a unique password, and form link,  to log in to the proper form.  After Joe completes the form and clicks Submit, I want Joe to see the Thank You and Subscriber 123456 to receive the email that Joe has submitted the form.

    Help me make this possible, please.


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    JotForm Support

    Answered by EltonCris on November 25, 2014 at 12:02 PM

    Hi Jack,

    Sounds a little puzzling but I think that's feasible.

    First, subscriber's can have their email populate to the form field using URL parameter.

    Example: You can change the email below to your email if you want and submit the form so you will get an autoresponder email.


    The subscriber's email field on this sample form can also be hidden on the form builder (right click > hide) if you don't want it to show on the live form.

    After that, in order for the subscribers to receive an email once someone submits the form, simply add an autoresponder notification to your form which points the subscriber's email field as the recipient.

    If you have further questions or if you need clarifications about this, let us know here.


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    Answered by drjax on November 25, 2014 at 12:38 PM

    Hello Elton,

    Excellent suggestion!  However, I want the Notifier (not Autoresponder) to email the subscriber with pdf link.  Possible?

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    JotForm Support

    Answered by david on November 25, 2014 at 01:47 PM


    There is no difference between the autoresponder and the notifier other than one collects the email from your form and the other is preset.  Both are sent upon completion of submission. 



    The workaround my colleague suggested does appear to be the best course of action.  A PDF link can be sent via both:


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    Answered by drjax on November 25, 2014 at 01:49 PM

    Thanks David.  Your answer explains why I get two emails when testing my forms.

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    JotForm Support

    Answered by david on November 25, 2014 at 03:03 PM

    You are very welcome!  Let us know if you have any further questions and we will be happy to help.